Technical support
Fitting guidance and failure analysis
Fitting notes and torque figures for critical parts. If a part fails downhole, send it back and we issue a written analysis.
01
Fitting guidance
Fitting notes and torque figures for critical parts, so nothing is damaged on assembly.
02
Failure analysis
If a part fails downhole, return it and we issue a written report stating whether the cause lay with the part itself or with the well conditions.
03
Exchange programme
Some repairable parts can be exchanged; scope and trade-in value are quoted once the part has been assessed.